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Showing posts with the label kenya airways customer service

Can I Cancel a Kenya Airways Flight within 24 Hours?

  Yes, passengers who initiate the cancellation within 24 hours of their booking will get the full refund, as per Kenya airways' 24-hour free cancellation policy. One can refer to the “ Kenya airways refund policy ”  mentioned in this article to know about the terms and conditions applicable when you cancel a flight reservation with Kenya airways. Kenya airways refund policy Passengers who cancel their flight reservations within 24 hours of booking will get the total refund amount in their original payment mode. The passengers can cancel the ticket by themselves through the manage booking option. A cancellation fee will be charged on a ticket that is being canceled after 24 hours of booking. Passengers are required to fill the refund form from the official website of Kenya airways to get the refund. Passengers who are facing any emergency issues will receive a full refund by showing relevant documents. The refund is processed ...

How do I Choose my Seat on Kenya Airways?

  Guide on Kenya Airways Seat Selection Procedure Kenya Airways is the flag carrier airline for Kenya that has been a part of the aviation industry for quite some time now. If you have a flight booking with Kenya Airways and you need to go through the seat selection procedure, then you’ve come to the perfect place. The following will help with the topic, ‘ How do I choose my seat on Kenya Airways ?’ in a hassle-free and timely manner. Seat Selection Procedure on Kenya Airways With the help of your default browser, visit the official Kenya Airways website. After the page loads, locate and click on the option ‘Manage Booking.’ Enter the last name of your flight ticket and the ticket reference number, and click on ‘Continue.’ It will open the official ‘Manage Booking’ page. Now locate the option ‘Select Seats.’ You can then select your seats from the blueprint. You’ll only be able to select the vacant seats. If yo...

How to Upgrade Seats on Kenya Airways?

  If you are a customer of Kenya airways and wish to upgrade your cabin, the below-written methods will guide you about  How to upgrade seats on Kenya airways  and get the best services possible.   First and Foremost, do visit the official site of Kenya Airways.  To find an option that says book a seat in advance. / Upgrade your reservation.   You can put the PNR number of your reservation or as well as your last name.  Do click on the availability button for the upgrade of the flight. Whether you are eligible for the promotion or not.  Do click on the edit option and click on the upgrade your flight, and do upgrade it to the class or cabin you wish to upgrade.  Do click on the submit option, and you do get the confirmation mail for the same on your registered email id stating your seats are being upgraded or your payment is accepted.