How To Get A Refund From Kenya Airways?

 How to get a refund of canceled tickets from Kenya airlines? There are times when a passenger needs to cancel their ticket due to some emergency. The passenger might not cancel the ticket deliberately but they have to do so due to the situation.  In that, they also want to request a refund. Passengers can follow the Kenya airways cancellation policy to know about the ticket procedure and get a refund.

Cancellation policy of Kenya airlines-

  • Passengers can cancel their tickets within 24 hours of booking to get the full refund without the cancellation charge.
  • If the passengers cancel the ticket after 24 hours of booking, they'll have to pay some cancellation charge or fee depending on the fare type.
  • If the passenger requests a refund, cancellation fees are charged for the partially used tickets.
  • Kenya airways may provide a refund for the delayed or canceled flight from their side, terms and conditions applied.
  • For non-refundable; tickets, no refund is initiated from Kenya airways.
  • Some passengers don't want the refund, well, in that case, airways also provide the flight credits which the passenger can use for their future travel.

How can I cancel and request for refund of my ticket?

Passengers can cancel their tickets online as well as offline. However, passengers must follow Kenya airways refund policy to know about the refund time and source. Method to cancel and request for the refund is as follows-

  • Visit the manage booking section on the official website of Kenya airways.
  • Fill up the required details asked like the booking or reference id, first name, and last name of the passenger.
  • You'll be directed to a new page with all the details of your ticket; check the details thoroughly and review it.
  • Click on the cancel tab. Select the most appropriate cancellation reason and check the cancellation fee also, if any.
  • Click on confirm cancellation. Your ticket will be canceled and you'll be notified through your mail.
  • Now fill up the refund request form available on the official website of Kenya airways to request for the refund.
  • Once the passengers submit the form, Kenya airways will examine it.
  • If approved, the refund will initiate and get transferred in 7-10 days in the same source with the same payment method.

For any query call on Kenya Airways Refund Phone number and resolve your all queries within few seconds. 

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