How To Get A Refund From Kenya Airways?
How to get a refund of canceled tickets from Kenya airlines? There are times when a passenger needs to cancel their ticket due to some emergency. The passenger might not cancel the ticket deliberately but they have to do so due to the situation. In that, they also want to request a refund. Passengers can follow the Kenya airways cancellation policy to know about the ticket procedure and get a refund.
Cancellation policy of Kenya airlines-
- Passengers can cancel their tickets within 24 hours of
booking to get the full refund without the cancellation charge.
- If the passengers cancel the ticket after 24 hours of
booking, they'll have to pay some cancellation charge or fee depending on
the fare type.
- If the passenger requests a refund, cancellation fees
are charged for the partially used tickets.
- Kenya airways may provide a refund for the delayed or
canceled flight from their side, terms and conditions applied.
- For non-refundable; tickets, no refund is initiated
from Kenya airways.
- Some passengers don't want the refund, well, in that case, airways also provide the flight credits which the passenger can use for their future travel.
How can I cancel and request for refund of my ticket?
Passengers can cancel their tickets online as well as offline.
However, passengers must follow Kenya
airways refund policy to
know about the refund time and source. Method to cancel and request for the
refund is as follows-
- Visit the manage booking section on the official
website of Kenya airways.
- Fill up the required details asked like the booking or
reference id, first name, and last name of the passenger.
- You'll be directed to a new page with all the details
of your ticket; check the details thoroughly and review it.
- Click on the cancel tab. Select the most appropriate
cancellation reason and check the cancellation fee also, if any.
- Click on confirm cancellation. Your ticket will be
canceled and you'll be notified through your mail.
- Now fill up the refund request form available on the
official website of Kenya airways to request for the refund.
- Once the passengers submit the form, Kenya airways will
examine it.
- If approved, the refund will initiate and get transferred in 7-10 days in the same source with the same payment method.
For any query call on Kenya
Airways Refund Phone number and resolve your all queries within few
seconds.
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